Last updated: 31 October 2026.
PT Mustika Nusantara Ekspor respects your privacy. This page explains what personal data we collect through this website, why, and what your choices are.
What we collect
- Quotation (RFQ) form: your name, company, country, email, phone or WhatsApp number, the product you are interested in, estimated volume and your message.
- Messages you send us by email or WhatsApp.
- Technical data such as IP address and browser type, recorded in server logs for security.
- If you use the cart or an account: the order, delivery and contact details you enter.
Why we use it
We use your data to answer your inquiry, prepare quotations, process orders and shipments, and keep our records. We do not sell your personal data.
Who we share it with
Only with service providers that help us run the website and email, and with logistics, inspection and banking partners when needed to complete your order. They may only use it for that purpose.
How long we keep it
We keep inquiry and order records for as long as needed for our business relationship and for legal and accounting requirements.
Cookies
This website uses only functional cookies needed for the site, the cart and your session. We do not use advertising cookies.
Your rights
You may ask us to access, correct or delete your personal data, or to stop contacting you, under applicable data protection laws, including Indonesia’s Personal Data Protection Law. Email us at admin.mustikanusantara@gmail.com.
Security
We take reasonable technical and organisational steps to protect your data, but no internet transmission is completely secure.
Contact
PT Mustika Nusantara Ekspor, Semarang, Central Java, Indonesia. Email: admin.mustikanusantara@gmail.com. WhatsApp: +62 819 9294 0957.